Book a Trip

Search:

Terms & Conditions

Please review the following information prior to purchasing Michigan Flyer tickets:

  1. Fares quoted are valid on Michigan Flyer/Airride schedule and/or those of participating interline carriers listed on the ticket.  Fares are payable in U.S. dollars unless noted otherwise.
  2. All tickets are date and schedule specific and will be honored for transportation unless otherwise indicated.
  3. Walk-up passengers (those without a prepaid reservation) will be accommodated on a first come first served bases.  A $3 to $5 fee is applied to fares paid with credit card to the driver or customer service agent at the coach.  
  4. Fares are subject to change.  Not all discounted fares may be available on all schedules.  Fares may be higher during some periods and additional restrictions (non-exchangeable dates) may apply during peak travel periods.
  5. To qualify for a family/group discount, passengers must be prepaid and travel together at all times.  For child discounts, parents and children of the same household must travel on the same itinerary.  Up to three children (2-16) from the same household qualify for the discounted rate. 
  6. Customers are encouraged to book online to obtain the lowest fares.  Reservations made by telephone through our office incur a $5 reservation fee.
  7. All Michigan Flyer tickets purchased online or via telephone are completely NON-REFUNDABLE once purchased. Changes may be made online up to 5 minutes before the schedule departure. Two changes per ticket are allowed. Tickets are valid for one year after date of purchase. 
  8. Passengers should be at the boarding point 10 minutes prior to the scheduled departure time.  This allows our drivers to board customers in a timely manner, so as not to delay the departure of the vehicle.  
  9. Cut off time:  Passengers who are not at our boarding location 3 minutes prior to departure may lose their seats to standby customers.
  10. Parking rates are set by the parking facility owners and are subject to change.  Michigan Flyer does not own any parking facilities but does facilitate parking space rental from the City of East Lansing and the Brighton Meijer.  Michigan Flyer is not liable for passenger’s vehicles or their contents in these lots, where parking is at your own risk.  We strongly encourage not to leave any visible items in your parked vehicle.
  11. East Lansing and Brighton parking fees must be prepaid directly to Michigan Flyer before departure and a prepaid voucher must be placed on the dashboard of your vehicle.  If parking fees are not prepaid to Michigan Flyer, your vehicle may be ticketed or subject to higher parking rates or towed.  A green ticket must be obtained from the office or the driver in order to exit the parking facility.  Michigan Flyer/Airride is not responsible for tickets or parking fees if customers are not parked in the correct facility or on the designated parking level of the facility.  Please see our ‘Locations and Parking’ page on our website for detailed parking instructions.
  12. Ann Arbor-Blake Transit Parking- Discounted parking is no longer offered
  13. Passengers are allowed two free bags to be stowed plus a purse or a backpack.  All luggage is restricted to 50 pounds per bag and both carry-on and checked luggage size are limited to the same restrictions as posted by your airline.  Excess or overweight luggage is subject to a $10.00 surcharge and should be paid at the time of booking or directly to the driver. Maximum number of checked bags stowed under the bus is three per person. Bicycles are only accommodated on a space available basis. Bicycles transported will be considered one oversize piece of checked luggage.  Bicycles airport must be contained in wood, leather, canvas, a bicycle box or other substantial carrying case.  Please call the office for space verification.  Portable mobility scooters are allowed on our coaches and the maximum weight limit of the lift including the scooter is 650 lbs. We DO NOT allow e-bikes or electric scooters.
  14. Michigan Flyer/AirRide will not be responsible for lost or stolen items.  Lost or mishandled luggage is covered up to the maximum liability of $250.00 per reservation.
  15. As of Sept. 1, 2018, we no longer transport pets. However, we do welcome dogs as service animals on board with accommodate people with disabilities. Service animals may ride in the passenger compartment of the bus at no additional charge. For more information, please see our FAQs and the section on People with Disabilities.
  16. Michigan Flyer/AirRide reserves the right to refuse to transport passengers whose behavior, in our sole judgment, may be considered detrimental to our operations in any manner whatsoever. This includes, but is not limited to, appearing to be under the influence of intoxicating liquor or drugs, conduct likely to distract the driver or be objectionable to other passengers or prospective passengers, and behavior that may cause financial harm to Michigan Flyer, LLC. Such persons may be denied permission to board the bus, be subject to having their prior reservations canceled, be removed from the bus by the driver or customer service agent, and/or be reported to law enforcement authorities.  In any such event, Michigan Flyer/AirRide shall not be liable for any refunds.
  17. Wi-Fi Signal may not be available on some routes due to factors beyond our control such as signal strength or other technical challenges.  No refund or credit will be provided when Wi-Fi is unavailable. 
  18. By entering my mobile number and checking the box to the terms and conditions- this will permit Michigan Flyer to transmit text messages relating to operational cancellations of Michigan Flyer, DAX or D2A2 bus services. This will not be used for promotional purposes of any kind.

amenities-icons